As a Podiatrist for 20 years Dr. Aaron Bryce from The Foot and Ankle Clinic (TFAAC) knows all to well the benefits of wearing full custom orthotics. At the same he has also realized the various frustrations they bring. Not least of these is the fact that they have to be regularly moved from shoe-to-shoe. “There is no such thing as one pair of orthotics fits all shoes” Dr. Bryce explained. “The problem is that the most comfortable and best fitting orthotics for sporting shoes and playing sport are not as suitable and usually don’t fit in more refined dress shoes.”
To solve this problem TFAAC recently sourced the latest equipment and 3D scanning technology enabling their highly qualified and experienced Podiatrists to prescribe and manufacture a more accurate and refined pair of full custom orthotics.
The new technology has improved efficiency and reduced costs. This is great news for orthotic wearers because incredibly TFAAC are passing these savings on to clients so that now they exclusively offer “2 pairs for the price of 1”.
Yes, for the first time ever you can now get a “softer”, more cushioned pair for sport and a “less bulky pair” for dress or school shoes while incredibly only paying the cost for one pair.
“Having 2 pairs will also ensure your devices last longer and are more hygienic. Obviously having the convenience of 2 pairs means you will wear your orthotics more often and ultimately the long term benefits of this therapy will be better.”
TFAAC is Victoria’s leading Podiatry clinic with experienced, highly qualified Podiatrists, Podiatric Surgeons, specialist footwear outlets and more. We have clinics in Boronia, Chadstone, Collins Street (Melbourne CBD), East Bentleigh, Moe, Morwell, Sale, Traralgon, Warragul & Yarram.
What is the next step?
Simply contact your nearest TFAAC or request an appointment online to arrange a consultation with one of our friendly, fully qualified Podiatrists who can guide you through this process and your options. You will be given all the information you need and opportunity to ask any questions. There is no obligation on your part to proceed any further at this time however should you decide to proceed and take up the opportunity to have scans done to make your custom orthotics this can be done at the same time. Simply mention this offer when booking your appointment.
If you simply want a 2nd Pair of devices made using your original and existing orthotics for ½ the normal price simply contact your nearest TFAAC and one of our friendly Podiatry Assistants will guide you through this simple process.
Orthotics Terms and Conditions & FAQ’s
What are the TERMS & CONDITIONS?
Essentially the only terms and conditions are: Both pairs of FULL CUSTOM ORTHOTICS must be prescribed, ordered and fitted on the same day and for the same client. Under this arrangement the client receives: (a) 1 x Pair of Softer ‘full-length’ of full custom orthotics normally suitable for sports/casual shoes. (b) 1 x 2nd Pair of full custom orthotics that are smaller and less bulky for their Dress Shoes? Any variations to this configuration will potentially incur further costs. As this offer is so generous we cant afford to absorb the merchant fees associated with Credit Card payments so a 2% surcharge applies to Credit Card payments. This fee will not apply in cases where Hi-Caps rebate apply or payments are made via Eftpos (Cheque or savings) or CASH
I don’t wear dress shoes so can I order 2 pairs of the softer, full-length devices instead of getting a pair for dress shoes?
Yes, we can certainly offer this option as we understand that many people perhaps wear safety boots or casual shoes regularly and would prefer this option. As the full-length devices are more expensive to manufacture there is a small surcharge for providing this option.
I already have a pair of orthotics I had made elsewhere recently can I simply order a 2nd pair?
YES, TFAAC’s revolutionary new technology means if you have recently been fitted orthotics and simply want to order a second pair either ‘the same’ as your current pair, a softer full length pair for sporting purposes or shorter, less bulky pair for dress or school shoes then TFAAC can easily assist you. As this process does not involve the time required for re-assessment and scans TFAAC can offer this service for a considerably reduced price (up to 50% OFF) than perhaps you incurred having your original pair made. You may even find that if you have not made a Private Health Insurance claim for orthotics in this calendar year that you will incur very little out-of-pocket expense for a second pair. There is no appointment needed even and this can be arranged from anywhere in Australia. All you simply need to do is contact your nearest TFAAC and arrange to drop in or post us your current devices and we will have a 2nd pair made as you requested and they will be ready to collect or posted back to you. It is that easy!
Does the special offer apply to Workcover, TAC and DVA etc.?
No. Clients treated under the banner of these 3rd party organizations are only supplied one pair of orthotics.
Can I claim on Private Health Insurance?
Yes, this is no different than usual and simply depends on whom you are insured with and what level of cover you have. You can claim your usual percentage of rebate up to the maximum entitlement per calendar year for custom orthotic therapy. So in essence you will NOT be out-of-pocket any more or less then you would previously having been prescribed and fitted only 1 pair of orthotics.
Can I have the scans done on the same day to save me coming back?
Yes, TFAAC has many clients who travel considerable distances to receive our Podiatry services and in most cases where this is the case or if you are simply “time poor” we can most definitely proceed to offer the flexibility of proceeding with scans on the same day as your initial consultation. This basically means clients really only need the one further “FITTING APPOINTMENT” to be fitted their orthotics. Perhaps if you fit into the above category ideally it is worth mentioning that you may perhaps proceed with scans and assessment on the day of your initial consultation and we will allow extra time. We do offer a complimentary 3rd “REVIEW APPOINTMENT” as part of our orthotic therapy treatment which is recommended, though isn’t compulsory, if the client finds their devices comfortable and achieving desired results. So no need to concern yourself with travelling considerable distances to visit TFAAC and take advantage of this offer.
What if I proceed to have my orthotics made and I am having problems getting used to them?
Custom Orthotics take time to get used to. TFAAC has a combined experience of over 50 years of prescribing orthotics and have fitted 1000’s of devices in the 20 years we have been operating. We believe our devices are designed to produce optimal effect with maximum comfort and fit. Having said that it is not unusual that there is need for minor fine-tuning which is why our orthotic therapy fee includes a complimentary review appointment that allows you to return 6 weeks after you were fitted your devices where, if needed, we will make any necessary adjustments. We provide as many complimentary review or follow appointments within the following 3 months of having them fitted that are needed to ensure that you are happy with the results. We will even replace them within this time period if it turns out they are not quite right.
What sort of warranty do the orthotics come with?
TFAAC offers a 12 month warranty on defects. So if for any reason the devices break or are defective they will be repaired or replaced under warranty. This does not include general wear and tear and deterioration of cover materials due to perspiration, dirt etc.
How long is this offer going to last or when will it finish?
At this stage we are not sure. Management are trialing this to gauge the response. It could last for the next couple of weeks or the next few months. The safest thing to do to ensure you don’t miss out if to make an appointment at your soonest convenience.